Training and educating translators differently means innovating in course design, course development and classroom interventions, whether face-to-face or online. Here are two experiences from my own teaching, in two very different settings and modes: an online synchronous course for practising translators, and a face-to-face course for undergraduates in Oman.
Experience 1: Case Studies in a Synchronous Online Course
In 2012 I took a challenging step: teaching and facilitating an online synchronous course on one aspect of 21st-century professional translation practice, cloud sourcing. It was the first time I had taught such content in Arabic, and a real challenge in terms of concepts and terminology, since the metalanguage for this content is still emerging and far from stable. That is true even in countries with a long tradition of translator training, let alone the Arab context, where university translation teaching is still, in many places, a new tradition with much work to do in pedagogy and in the discipline at large.
I divided my intervention into two phases. First, an online PowerPoint lecture, delivered through a virtual interface so that students could see the slides, in three major components. At the end of each component I paused for questions, which students asked via the chat box or the audio-visual channel. Then I moved to the practical part, using case studies tied to the theoretical content: for instance, a client–translator or project manager–vendor negotiation over tasks, technical issues and pricing. I looked for cases that matched the skills and concepts I wanted students to appropriate and interact with.
The participants were already practising freelancers, and some owned their own agencies, which made the second part of the course very rich. I drew on educational constructs to guide me: learning styles, learning strategies for adults (andragogy) and studies in psycho-education (motivation). Professionally, all of us, myself included, benefited from the experiences and practices described by participants living in Australia, the USA, Europe and the Arab world. Each participant resolved the problem, or proposed a solution, according to the local practices of his or her country. This intercultural dimension enriched our global understanding of the profession.
One more design choice: the lecture was in Arabic, while the practical part was in English. Many participants have Arabic as a passive language: they understand it well, but not at the oral level. As adult learners of various nationalities, meeting for the first time and online, I judged it better to let them work in the language in which they could express themselves at ease.
Experience 2: Project-Based Learning in Oman
The second innovation was in a face-to-face classroom. In 2013 I taught translation and interpreting (community interpreting) to female undergraduates at an Omani university. I had four courses: modern theories of translation, Arabic–English practical translation, introduction to interpreting, and business translation.
For the practical English–Arabic course, taken by final-year students, I decided to apply Kiraly's project-based approach. When I spent nearly an hour explaining what project-based work is, many students felt uncomfortable: the practice was new to them and very different from the traditional (collective and pastoral) methods they were used to in year 3, for example. I went ahead for two reasons. Class size: there were 22 students, and it would have been difficult with the 30 or 35 I had in other classes. And maturity: as final-year students, their level of maturity and language mastery helped, in a way, to make the approach work.
The Process
It took me a while to work out what activities would motivate students and make them see the relevance to their future careers. So I checked, and checked again. I found that the university's HR department published its employee manual in English only. No Arabic version. Strange, isn't it? I visited the HR manager and explained the initiative. She liked it, naturally: a free Arabic manual is not a bad deal. But I defended my students by proposing an officially stamped certificate of recognition they could add to their portfolios and CVs. She agreed.
The following week I told the students how they would be compensated. They were buzzing. They liked it even more when I said the activity would count as formative assessment. I told them I would note observations during every class session of the four-week project, on each candidate and each group: how each member put in effort and committed herself to the project, and the dynamics of each group.
I divided the class into seven groups of three. Each student took on the roles of terminologist, translator and reviser, and students checked their colleagues' performance (peer assessment). To my surprise, this provoked a range of negative attitudes. Some did not like having their translations criticised (a very important cultural variable for my ongoing research). Some who did not want to complain in front of their colleagues came to my office to do so. In the next class I explained further how they should adjust their attitudes: this was a project, and they were collaborating for one purpose, to hand it in at its best, on time, and get paid for it (the certificate). It was a first step toward the professional dimension of the activity, a transition phase, and such reactions are part of it.
What the Students Said
At the end of the project I gave them a survey with one question: describe your experience. No names, ten minutes, and I left the room. Reading the replies at home, I was struck by the change this activity had produced, especially in their attitudes and in how they conceive of translation: as a profession, not as an exercise to improve their L2 competence, which has been, and still is, the tradition in this context. I take this to be what Kiraly (1995, 2000) calls the development of the self-concept. Two students expressed dissatisfaction: translation was not what I had shown them, they said; they had enrolled to improve their language and become language teachers after graduation.
Takeaway
These are two true experiences I wanted to share with my community, in the hope that colleagues will engage in more innovative initiatives of their own. But such innovations must be backed by insights from the educational sciences: concepts from higher education pedagogy and curriculum studies.